Digital marketing glossary

50 social media, video and ads terms, each in one or two plain sentences.

Social media & content

Reach
The number of unique accounts that saw your content at least once. See: Social media management →
Impressions
The total number of times your content was shown, including repeat views by the same person. See: Social media management →
Engagement
Any interaction with a post: likes, comments, shares, saves and replies. See: Social media management →
Engagement rate
Interactions divided by reach (or by followers), shown as a percentage. It tells you how much of your audience actually responds. See: Free Instagram analysis →
Saves
When someone bookmarks a post to come back to it. A strong sign that the content is useful. See: Content creation →
Shares
When someone sends your post to a friend or reposts it. This is how content spreads beyond your followers. See: Content creation →
Hook
The first second or first line of a post or video, designed to make people stop scrolling. See: 20 reel hooks →
Reel
A short vertical video on Instagram and Facebook, built for discovery by people who don’t follow you yet. See: Video production →
Story
A vertical photo or video that disappears after 24 hours unless you save it to Highlights. See: Social media management →
Caption
The text under a post. It adds context, keywords and a clear next step. See: Content creation →
Hashtag
A word or phrase after the # sign that groups posts about the same subject. See: Instagram marketing →
Algorithm
The system a platform uses to decide which posts each person sees, and in what order. See: Social media management →
Organic reach
People who see your content without paid promotion. See: Social media management →
UGC (user-generated content)
Photos, videos or reviews made by customers rather than by the brand. See: Content creation →
Influencer marketing
Working with creators who have a trusted audience to show your product or service to their followers. See: Social media management →
Content calendar
A plan of what you will post, where and when, usually a month ahead. See: Oman marketing calendar 2027 →
Content pillars
Three to five recurring themes that most of your posts belong to, so your page stays consistent. See: Social media management →
Call to action (CTA)
A clear instruction that tells people what to do next, such as “Order on WhatsApp” or “Book a table”. See: Content creation →

Video production

Aspect ratio (9:16)
The shape of the frame, width to height. 9:16 is full-screen vertical, used for Reels, Stories and TikTok. See: Video production →
B-roll
Supporting footage, such as close-ups, details and atmosphere, cut between the main shots. See: Video production →
Storyboard
A sequence of simple drawings or frames that shows a video shot by shot before filming. See: Video production →
Shot list
A list of every shot to film on the day, so nothing important is missed. See: Video production →
Script
The written plan of what is said and shown in a video, line by line. See: Video production →
Color grading
Adjusting the colours and contrast of footage in editing to create a consistent look and mood. See: Video production →
Motion graphics
Animated text, shapes and graphics added to video. See: Video production →
Voice-over
Narration recorded separately and laid over the video. See: Video production →
Subtitles
On-screen text of what is said. Many people watch with the sound off, and bilingual subtitles reach both Arabic and English speakers. See: Video production →
AI video
Video made fully or partly with generative AI tools, for example for scenes that are hard or costly to film. See: AI video production →

Ads & measurement

Meta Ads Manager
Meta’s tool for creating, running and measuring ads on Facebook and Instagram. See: Meta ads →
Boosted post
An existing post promoted with a budget, straight from the app. Simpler than Ads Manager, with fewer options. See: Meta ads →
Meta Pixel
A piece of code on your website that tells Meta what visitors do there, so ads can be measured and targeted. See: Meta ads →
Conversions API
A server-to-server connection that sends website or sales events to Meta, often alongside the Pixel. See: Meta ads →
CPM
Cost per mille: what you pay for 1,000 impressions. See: Meta ads →
CPC
Cost per click: ad spend divided by the number of clicks. See: Meta ads →
CTR
Click-through rate: clicks divided by impressions, as a percentage. See: Meta ads →
CPA (cost per result)
Ad spend divided by the number of results you want, such as leads, messages or purchases. See: Meta ads →
ROAS
Return on ad spend: revenue from ads divided by what the ads cost. A ROAS of 3 means 3 riyals back for every riyal spent. See: Meta ads →
Conversion
A valuable action you want people to take, such as a purchase, booking, sign-up or WhatsApp message. See: Meta ads →
Frequency
The average number of times each person saw your ad: impressions divided by reach. See: Meta ads →
Retargeting
Showing ads to people who already visited your site, watched your videos or messaged you. See: Meta ads →
Lookalike audience
An audience of new people whom Meta finds similar to a source audience, such as your customers. See: Meta ads →
A/B test
Running two versions of an ad or page that differ in one thing, to see which works better. See: Advertising articles →
Ad creative
The visual and text of an ad: the image or video, headline and copy. See: Meta ads →
Funnel
The stages people move through from first seeing a brand to buying: awareness, consideration, action. See: Advertising articles →
Lead
A potential customer who has shared their contact details or messaged you. See: Meta ads →
Landing page
A web page built for one goal, usually the page an ad or link sends people to. See: Meta ads →
KPI
Key performance indicator: the main number you agree to track to judge if marketing is working. See: Advertising articles →
Brand positioning
The specific place you want your brand to hold in customers’ minds compared with competitors. See: Branding articles →

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